Late Post

Inadequate home internet speeds contribute to ‘digital divide’ during UK lockdown

Nearly one-third of UK remote workers are suffering from inadequate connectivity speeds, according to a study from network benchmarking firm Global Wireless Solutions (GWS).

GWS based its findings on what it said was real-world scientific testing of over 2,000 UK households’ internet connections. The study involved it testing the speeds of home internet connections in households and conducting in-depth consumer research into how home internet performance has impacted people during the Covid-19 pandemic.

The study mainly involved ISPs, as almost all (89%) of the homes tested and surveyed used their home broadband network to connect to the internet, as opposed to their mobile network.

The inadequate speeds revealed were defined as less than 2Mbps download and 1Mbps upload, making routine tasks such as video calling a struggle. Citing Ofcom standards, less than two-thirds of properties were said to have a “decent” broadband service of at least 10Mbps download and a 1Mbps upload.

The result was that more than half of UK consumers were left feeling isolated during lockdown due to poor internet performance and, worse, as many as half of home-working professionals felt their own competence was being judged when internet connectivity was bad.

Such inequalities in home internet performance