Research from Ribbon Communications has revealed that in the space of a year, unified communications solutions have gone from a useful business add-on to a critical part of the fabric of any company large or small.
On a yearly basis, and basically beginning from April 2020, the coronavirus has changed everything and, in terms of networking, turned everything upside down. Remote conferencing and collaboration are now business necessities, and just as important to the supplier community as to users.
The real-time software and IP optical transport solutions provider’s annual unified communications (UC) survey measured the UC purchase drivers and buying behaviours of leaders from small to medium-sized enterprises (SMEs) and enterprises around the world. It took responses in November 2020 from more than 4,500 technology decision makers across 18 countries in the Americas and Europe. Respondents worked in companies with five to more than 5,000 employees.
The survey revealed the number of companies planning to institute some form of remote working post-pandemic increased by approximately one-third across all business sizes: large, that is those with more than 1,000 employees, with 36%; medium, 100-1000 employees, 35%; and small, fewer than 100 employees, 31%.
The survey found that for