Internet service provider Truespeed has spent the past 18 months ramping up the delivery of full-fibre connectivity to working premises and homes in non-metropolitan conurbations in the west of England, and now research by the Bath-based firm has revealed that delivering gigabit connectivity is more important than ever.
In the firm’s Broadband battles study, 92% of respondents said they would be “lost” without reliable home broadband, and three-quarters said they had argued over the broadband as they battled to work from home while ensuring their children attended online classes.
The research surveyed 2,000 UK adults living with their children who use broadband at home and was conducted online by OnePoll from 1-4 February 2021. Two-thirds (67%) of the parents said they needed fast broadband connectivity because they worked from home, but only about one-third (36%) said they had a highly reliable home broadband connection.
Worryingly, almost half (46%) indicated that they experienced broadband problems at least once a week. Even more worrying, many of the problems were encountered during sessions of video conferencing, such as Zoom and Microsoft Teams, that remote workers have come to depend on since stay-at-home orders were introduced in early 2020.
Video calls shuddering, freezing or