Nearly all (98%) UK communications service suppliers (CSPs) have skilled elevated demand through the Covid-19 coronavirus pandemic, and 72% consider that within the post-pandemic surroundings their clients will proceed to function with staff working from dwelling to some extent, in accordance with analysis from A10 Networks.
The UK a part of the Worldwide communications service supplier insights 2021 was the primary in a global analysis challenge throughout 5 international locations. It was undertaken by Opinion Issues in January 2021, sampling 1,251 senior IT professionals from a variety of communications service suppliers, together with cellular, fixed-line telecoms, cable, converged, cellular digital community and over-the-top operators.
Along with anticipating everlasting modifications to buyer demand and use patterns, CSPs are seeing modifications to procurement methods and face intensifying safety threats. They’ve modified their funding priorities consequently.
Following the virtually in a single day pivot to dwelling working brought on by the Covid-19 pandemic, there was an unprecedented shift in buyer wants and a elementary change in each geographic and temporal use patterns as dwelling staff tailored working hours to suit round dwelling education and caring duties.
On the identical time, this shift represented a speedy growth of the assault floor, leaving suppliers battling