Banco Santander has up to now migrated 60% of its IT infrastructure to the cloud, and has set a 2023 deadline to finish the transformation.
To this finish, the Spanish banking large, which stated it goals to be “totally digital enabled” in 2023, has moved 200 servers to the cloud each working day over the previous two years.
Santander has benefitted from its quick migration to the cloud throughout the disruption attributable to the Covid-19 pandemic, with its cloud platform giving it the flexibility to offer the companies prospects need, when they need them, whereas working with 100,000 workers working from dwelling.
“Serving to prospects and creating the most effective buyer expertise is vital for Santander,” stated Dirk Marzluf, stated chief working and know-how officer at Santander. “To realize this, we’re innovating and transferring our companies to essentially the most superior cloud-based platforms.”
The cloud ensured customer support availability throughout the lockdowns, when there was a 60% enhance in digital exercise among the many financial institution’s prospects base of about 148 million individuals in Europe and the Americas.
A part of that success was right down to its skill to shortly allow workers to work remotely, which was made potential by the cloud platform. Santander was capable of migrate greater than 100,000 staff to dwelling working in simply days.
Santander’s cloud platform makes use of in-house and provider capabilities, giving its 16,500 builders entry to the newest tech to allow them so as to add the performance prospects demand within the age of digital banking. Past the advantages seen throughout the pandemic, the cloud has additionally helped it entice prime tech expertise, in addition to cut back the financial institution’s carbon footprint.
It stated final 12 months that it efficiently added 3,000 individuals to its world IT group as a part of a €20bn digital and know-how transformation.
On the time, Ana Botín, group government chairman at Banco Santander, stated having the most effective know-how isn’t just about having the most effective infrastructure, functions and processes. “It additionally means having the most effective, most modern expertise,” she stated. “Now we have an impressive group at Santander, and by including expertise throughout every of our markets we will additional speed up our technological and digital transformation.”
Santander stated its cloud migration has additionally decreased the quantity of vitality consumed by its IT infrastructure by 70%.
Massive banks have needed to undertake cloud methods shortly within the face of heightened competitors from challenger banks, typically providing cloud native companies. In consequence there was a increase in contracts with cloud suppliers within the monetary companies sector.
For instance, final 12 months, Deutsche Financial institution dedicated to an in-house digital transformation with Google Cloud, and is collaborating with the provider on bringing new customer-facing companies to market.
Within the UK, Lloyds Banking Group signed a five-year collaboration cope with Google Cloud in a bid to drive ahead software program engineering and increase its digital transformation technique.
In the meantime, Normal Chartered Financial institution is deepening its long-standing ties with Amazon Net Companies by signing a world, five-year deal that may see it migrate its core banking methods and customer-facing functions to the general public cloud large’s infrastructure.