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Google makes Google Chat the default for extra folks

For folks in organizations that use Google Workspace, the migration from Hangouts to Google Chat begins Aug. 16—except an administrator chooses to delay.

Google will start emigrate organizations that use Chat in Google Workspace from “Chat and basic Hangouts” to “Chat most popular” beginning Aug. 16, 2021. 

Google is nearing the tip of the migration from basic Hangouts to Google Chat for individuals who use Google Workspace. Beginning Aug. 16, organizations with the Google Chat service setting of “Chat and basic Hangouts” will likely be up to date to “Chat most popular.” This adjustment will occur mechanically, with no motion wanted by a Google Workspace administrator. (When you’re a Workspace administrator, you might verify and alter your present settings on the Admin console | Apps | Google Workspace | Google Chat and Basic Hangouts | Service standing.)

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The influence of this migration will likely be noticeable to individuals who have continued to make use of Hangouts and never but moved to Google Chat. When you’re an administrator, you may need to be sure that folks in your group are knowledgeable of the change. The next 4 factors could also be useful to share with folks in your group.

1. Google Chat is obtainable in Gmail

As soon as the change happens, Google Chat turns into accessible in Gmail, each on the internet in addition to within the Gmail Android and iOS apps. 

Inside Gmail in a browser, Chat turns into one of many communication choices accessible alongside the left-side navigation. If it would not show, choose the sprocket | See All Settings | Chat and Meet, then be sure that the Google Chat possibility is chosen. 

Within the Gmail app on Android or iOS, the Chat icon (a stylized dialogue field) ought to mechanically seem to the correct of the Gmail envelope icon.

2. Google Chat additionally presents net and cellular apps

Folks additionally could entry Chat in a devoted browser tab at, aside from Gmail. This may be helpful if you need to concentrate on a chat dialog with out the potential distraction of e-mail messages.

Equally, folks would possibly select to put in the Google Chat cellular app for both Android or iOS. For instance, in instances the place folks use an e-mail shopper aside from Gmail (e.g., resembling Apple Mail), putting in the Google Chat app ensures conversations can proceed nearly anyplace.

3. For conferencing and calling, discover associated apps 

Some capabilities beforehand accessible in Hangouts have now moved to different apps. Google Meet (on the internet, on Android and iOS) handles video conferencing and collaboration. As with Google Chat in Gmail, Meet additionally shows within the left-side Gmail navigation. Individually, Google Voice (on the internet, on Android and iOS) handles cellphone calling capabilities. And, in excellent news for individuals who relied on Chat calling, Google signifies on a assist web page that “Direct calling is predicted to roll out to Chat in Q3 2021.”

4. Hangouts will nonetheless be accessible on the internet

Google will nonetheless present entry to Hangouts on the internet at, a minimum of for a time frame. You might, nevertheless, need to uninstall the Hangouts cellular app or take away it out of your bookmarked favorites, except you additionally use Hangouts with a private Google account.

Different concerns for Workspace Directors

Google emailed directors and posted a Workspace weblog replace previous to the change and offered an possibility for Workspace directors to decide out of the change. Nonetheless, since Google has introduced that the transition from Hangouts to Chat will happen by the tip of 2021 for organizations that use Workspace, usually directors mustn’t search to delay the change.

In my view, many directors would possibly give severe consideration to altering the setting to “Chat solely” (Determine A), relatively than the intermediate step of “Chat and basic Hangouts.” Nonetheless, as soon as an administrator adjustments the setting to “Chat solely,” folks within the group will now not have entry to Hangouts. Evaluate the listed limitations of Google Chat earlier than you make this swap. You will additionally need to be sure that folks in your group know the primary three factors above. This selection skips the transitional step offered by the “Chat most popular” possibility and strikes your group straight from Hangouts to Chat.

Determine A

Screenshot of Google Chat and classic Hangouts service settings. Shows "Chat preferred" option selected, with a hand-drawn arrow pointing from that setting to the option below it, "Chat only".

A Google Workspace administrator may additionally take into account shifting from “Chat most popular” to “Chat solely” as soon as entry to basic Hangouts is now not wanted.

When you use Google Workspace, have you ever already moved from Hangouts to Google Chat and different apps? When you’re a Workspace administrator, what steps did you are taking to assist folks in your group undertake Google Chat? In case you have chosen to modify to “Chat solely” already, how easily did that change proceed? Let me know what your expertise has been, both within the feedback under or on Twitter (@awolber).  

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