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NHS Schooling for Scotland defends ‘decade-long’ public cloud take care of AWS

An NHS Scotland coaching physique has hit again at accusations {that a} decade-long cloud deal signed with Amazon Internet Providers (AWS) over 12 months in the past is anti-innovation, anti-competitive and places the organisation at high-risk of lock-in.

The £15m contract was awarded to AWS by NHS Schooling for Scotland (NES) in April 2020, however the contract award discover was solely made public in early Could 2021. Since then the main points of the deal have been the topic of a lot critique throughout the authorities IT provider neighborhood, Pc Weekly has discovered.

A number of members of the IT provider neighborhood expressed their misgivings concerning the deal, on situation of anonymity, to Pc Weekly with a lot of the criticism they shared specializing in the “extraordinary” size of the contract.

As said within the authentic tender, the contract is about to run for 120 months and offers NES the choice to increase it by an additional two or 5 years ought to it have to.

In line with the complainants Pc Weekly has spoken to, the contracts phrases are “anti-competitive” and “fully out of step” with how public sector cloud contracts are anticipated to be performed.

“We now have a monopoly that has locked in a public sector organisation for 10 years and locked out the competitors for 10 years, together with the UK tech market and SMEs,” one provider informed Pc Weekly.  

The UK authorities’s numerous cloud procurement frameworks restrict the size of contracts to a most of 5 years on the idea that shorter contract phrases make it simpler for public sector consumers to improve their expertise stacks as wanted, whereas fostering a aggressive atmosphere for suppliers – significantly SMEs – to function in.

In opposition to this context, Rob Anderson, principal analyst for central authorities at analysis agency GlobalData, stated he understands why the deal size is elevating eyebrows.

“Ten years with a doable five-year extension is ridiculously lengthy for a cloud contract as a result of the [technology] atmosphere is altering so shortly,” he informed Pc Weekly.

“When the UK authorities’s G-Cloud procurement framework was arrange in 2012, the utmost contract time period was two years. And though the tech has matured, the contract phrases now are nonetheless now solely three to 5 years on the Cloud Compute Framework the federal government introduced lately.”  

In an announcement to Pc Weekly, an NES spokesperson performed down the contract’s size. “It isn’t essentially for 10 years: there are break factors throughout that interval if required.”

In line with sources who participated within the procurement course of, the contract with AWS initially runs for 5 years, however there’s an choice to increase it by an additional 5 years without having to re-tender the deal.  

Even with these phrases in place, the character of what NES can be utilizing AWS for means it’s liable to seek out it troublesome emigrate to a unique internet hosting supplier ought to it have to later down the road, claimed one provider, which might stifle the organisation’s skill to innovate in future.

“Any financial savings made by altering the internet hosting supplier, for instance, can be massively negated by the prices of rewriting the functions [hosted on top of it]. So are the NES break clauses significant? I believe not,” they added.

In response to claims the deal is anti-innovation, the NES spokesperson stated the platform does permit for different suppliers to construct performance on high of the underlying AWS infrastructure, which is able to foster innovation and supply a approach in for different events later down the road.

“The potential for innovation is much less about which cloud supplier is getting used, and extra about what might be constructed on high of the platform. We sit up for exploring this with different suppliers sooner or later,” the spokesperson added.

Plotting out the path to procurement

AWS is understood to have commenced work on the venture in April 2020, however suppliers have queried why it took till 12 Could 2021 for Amazon to be publicly named as NES’s chosen cloud supplier.

“It’s regular apply for there to be a delay between awarding a contract and publishing the main points, whereas we work out the main points of how the contract and companies can be structured,” the NES assertion added. “The elevated time on this event was a characteristic of the unprecedented strain that every one NHS companies have been underneath.”

The NES additionally favoured a “aggressive process with negotiation” procurement mechanism for this contract, which has additionally been referred to as into query by suppliers on condition that it’s thought-about to be an “onerous and sophisticated” technique of procuring companies that may show off-putting to SMEs.

“It’s a process that’s normally reserved for outsourcing-style preparations,” one other provider added.

The contract award discover confirms that two unnamed suppliers have been additionally within the working for the contract alongside AWS, however not one of the bids the tender garnered have been submitted by SMEs.

In line with the Scottish authorities’s Procurement Journey web site, the aggressive process with negotiation procurement mechanism is designed so public sector organisations can make clear the submissions they’ve obtained with the bidders as soon as they’ve obtained a “fully-formed preliminary tender”.

“You must use this process in case you are unable to outline learn how to meet your wants technically and/otherwise you can’t specify the authorized or monetary necessities of your contract,” the web site added, earlier than citing that it may be used for “advanced purchases” involving “main info and communication expertise instruments”.

In its assertion to Pc Weekly, the NES spokesperson stated using this procurement mechanism is commonplace throughout NHS Scotland.

“It is a widespread strategy throughout NHS Scotland, following Scottish authorities pointers, geared toward searching for the suitable supplier at greatest worth for cash,” the assertion added.

“This contract was awarded in April 2020 following public contract pointers and searching for greatest worth for taxpayers’ cash.”

AWS stated it has no remark to make presently.

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